We value every client, regardless of account tier. In all cases, you receive the same professional service. The documents below summarise the rights and obligations of both parties — please read them carefully before trading.
Blue WCL provides a brokerage platform and ancillary services. The Company does not trade with you, for you, or instead of you, and does not manage your funds or issue direct market instructions.
Where your account level allows and where you express such interest, the Company can spend time explaining the mechanics of exchange trading, the basics of reading technical indicators, and the macro-factors that most influence financial markets. This is informational and educational, not financial advice.
Trading on financial markets carries a high level of risk. Past performance is not a reliable indicator of future results. The value of any position can move against you. Only trade with funds you can afford to lose.
By opening an account on Blue WCL, you accept the Client Agreement, the Terms of Use, and all related governing documents in their most recent published version.
You are responsible for the accuracy of the information you provide, for keeping your access credentials confidential, and for any activity originating from your account.
Deposits are credited to your account once the funds are received from the payment provider. Withdrawals are processed within the timeframes published in your account dashboard, subject to verification.
All non-trading operations are screened by our anti-fraud and AML systems. Suspicious operations may be paused, requested for additional documentation, or rejected at the Company's discretion.
We collect the information you provide during onboarding, technical telemetry from your use of our platforms, and any communications you send us. We never sell personal data.
Personal data is used solely to operate the platform, fulfil our regulatory and contractual obligations, and improve the quality of our service.
If a payment was processed in error or duplicated, you can request a refund within 30 days. Trading losses, executed orders and fees correctly applied per your tariff are not refundable.
Refunds are issued via the original payment method. Processing time depends on the provider, typically between 3 and 14 business days.
Each client passes identity verification before live trading is enabled. We may request additional documentation at any time to comply with regulatory obligations.
We may request evidence of the source of deposited funds, particularly for higher-tier accounts and large transactions. Inability or refusal to provide such evidence may lead to account restriction or closure.